Frequently Asked Questions
Everything you need to know about shopping with Tribal.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.
Are your materials sustainably sourced?
At Tribal, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.